Incidents
Know what happened at 2 AM before the client asks.
When an incident comes in, Shield reviews it. It scores the risk, flags what's missing and recommends the next step. You make the call, and every decision is on the record.
No long-term contract · Cancel anytime
Why teams switch
A vague report isn't a record.
Reports are vague and leave out who, when and what was done.
Shield flags what's missing before the report reaches a client.
You rebuild the night from texts the next morning.
Each incident sits on the shift it happened on, with its time, place and guard.
Nobody can say later who decided what.
Your decision is recorded and logged to the audit trail.
How it works
AI points out the gaps. People make the call.
- 01The guard files the report by saying what happened.
- 02Shield scores the risk and lists what's missing.
- 03It recommends a next step, like asking the guard for more detail.
- 04A supervisor makes the call, and the decision is logged.
One connected system
It doesn't work alone.
In your demo
What we'll show you, on your own sites.
- A spoken report from the guard app
- Shield's risk score and what's missing
- The recommended next step
- Your decision logged to the audit trail
Common questions
Before you book.
Does the AI write the report?
No. Shield points out gaps and recommends next steps. People write the record and make the call.
Can I ask questions about my operation?
Yes. Ask Shield in plain English, for example which guards have certifications expiring.
Where do clients see incidents?
In their own client portal, next to coverage and patrol proof.
Your company