Your attorney just called. There's a lawsuit. They need every piece of documentation related to the incident — yesterday. If you're scrambling through file cabinets and email chains, you've already lost ground.
What Courts Actually Want
Judges and juries evaluate security documentation on four criteria:
Paper logs fail on all four. Digital systems with proper audit trails pass all four.
Anatomy of a Court-Ready Evidence Pack
A proper evidence pack for a security incident includes:
- Incident report with narrative, timestamp, author, and GPS verification
- Guard check-in/check-out records for the shift in question
- Patrol/tour scan records showing coverage throughout the shift
- Post orders that were in effect at the time of the incident
- AI compliance analysis showing the report was checked against policies
- Communication logs — any messages between guard, supervisor, and dispatch
- Photo/video evidence with EXIF data preserved
- Historical context — prior incidents at the same location
The Export Problem
Even companies using digital tools often struggle with export. Data lives in different systems, formats don't match, and assembling a complete package takes days.
The solution is an integrated platform where all documentation flows into a single source of truth. When litigation hits, you export one package — not twenty spreadsheets and a box of papers.
Time Is Evidence
The longer it takes to assemble documentation after an incident, the weaker your position. Evidence packs should be assembling themselves in real-time as your guards work. When you need them, they're already done.